Privacy & Cookie Policy

Last updated: June 24, 2026

1. Who we are

XC_VM ("we", "our", "us") operates the marketplace at this website. This policy explains what data we collect, why, and how you can control it.

2. What data we collect

  • Account data — name, email address, password (hashed) when you register.
  • Usage data — pages visited, extensions viewed/downloaded, IP address, browser type.
  • Payment data — orders and license records. Card details are handled by Stripe and never stored on our servers.
  • Communications — support messages you send us.

3. Why we collect it

  • Provide and secure your account.
  • Process purchases and issue licenses.
  • Send transactional emails (receipts, security alerts).
  • Improve the platform (analytics).

4. Cookies & local storage

We use the following technologies to make the site work:

Name Purpose Duration
xc_vm_session Keeps you logged in (Laravel session) Session / 2 hours idle
XSRF-TOKEN Protects forms from cross-site request forgery Session
remember_web_* "Remember me" long-lived login token 400 days
cookie_consent (localStorage) Remembers that you dismissed this banner Persistent (browser storage)

We do not use third-party advertising cookies or track you across other sites. Stripe may set its own cookies during checkout — see Stripe's Privacy Policy.

5. Data sharing

We do not sell your personal data. We share it only with:

  • Stripe — payment processing.
  • Hosting / infrastructure providers — to run the service.
  • Law enforcement — when legally required.

6. Your rights

You may request access, correction, or deletion of your personal data at any time by emailing us. Account deletion removes all personal data within 30 days.

7. Data retention

Account data is kept for as long as your account is active. Purchase records are kept for 7 years for legal/accounting purposes even after account deletion.

8. Security

Passwords are bcrypt-hashed. All traffic is encrypted via HTTPS/TLS. We apply standard security practices (CSRF protection, rate limiting, audit logging).

9. Contact

Questions or requests: support@xcvm.io